Use the following information to contact us and let us help make the most of your visit to New York City.
New or Existing: Email us or call Toll Free in the U.S. and Canada: 888-352-3650 or 212-869-3600.
For Groups of ten (10) rooms or more, please submit your inquiry here
Packages, Lost Items & Claims:
Email us or call 212-869-3600.
** A $5.00 package handling fee will be applied to the guest for each item received at the hotel loading dock. View FAQ page for details**
Suggestions and bookings for Restaurants/Theater/Sightseeing/Tour & NYC Events:
Special arrangements for Hotel guests or Guest Services related questions:
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