Contact

Use the following information to contact us and let us help make the most of your visit to New York City.

Hotel Reservations:

New or Existing: Email us or call Toll Free in the U.S. and Canada: 888-352-3650 or 212-869-3600.

For Groups of ten (10) rooms or more, please submit your inquiry here

Sales:

Email us or call 212-642-4631

Packages, Lost Items & Claims:

Email us or call 212-869-3600.
** A $5.00 package handling fee will be applied to the guest for each item received at the hotel loading dock. View FAQ page for details**

Billing:

Email us or call 212-536-1029 or 212-642-4632.

Suggestions and bookings for Restaurants/Theater/Sightseeing/Tour & NYC Events:

Email us or call 646-998-7372.

Special arrangements for Hotel guests or Guest Services related questions:

Email us or call 212-642-4613.

Gift Certificates/Suggestions/Complaints/Others:

Email us or call 212-536-1022.

Request Email Offers:

Be among the first to receive our Special Offers and Announcements about visiting NYC and Row NYC in New York City!

Travel Acommodations:

Everyday cars for everyday use. Better, faster, and cheaper than a taxi.
Uber connects riders to drivers through by making cities more accessible.